Find the systems you need to grow your business
When it comes to customer service, if you don’t settle on a message then it’s almost always “stop bothering me with your silly questions” – a sentiment that will not endear your leads or clients to your business.
So why is the underlying message of customer service and how do you choose one for your company?
Everyone knows that dissatisfied customers make a big deal and tell more people than happy customers and with the widespread use of social media the world can know, instantly, when one person is unhappy.
But how important is customer service for the small business, the solo practice and the online business? The answer is that great customer service is more important than ever.
As often as I write about choosing the right employee for your team, it’s equally important that assistants and team members are able to choose the right boss. And sometimes when I work with private clients it’s a hard pill to swallow that the boss is the one being unreasonable in her demands, attitude or constant changes.
When your business grows and it’s time to bring a team on board a common question we hear is “how do I keep everyone busy and on task?” especially from those entrepreneurs who are already stretched thin and don’t have hours upon hours to babysit other people.
It will take some adjustment but with a little organizing and our favorite software system you can easily track the work of 2 or 20 team members without spending a lot of time.
Here at She’s Got Systems we believe that it’s not enough to know what needs to be done, you need a plan and action steps and deadlines to get it done. Most of us have our goals and vision but struggle when it comes to take business from dream to reality.
See the procrastination infographic below for more insights on why and how often we procrastinate and the impact on our lives and businesses.
Infographic by OnlineClasses.org 
Distractions are abundant! So if you find yourself losing focus, try these 3 targeted tips:
*stop desktop notifications of new emails and use filtering to move non-urgent emails into folders to check later
*disable notifications on your phone from Facebook and Twitter – being tagged in a post is not important enough to distract you from your work!
*set a countdown timer on your phone or use an egg timer from the kitchen to work on whatever task you need to finish for just 10 minutes, you’ll be surprised how much you can get done
The tips at the end are great, here are some ways to implement them in your business:
1. Set deadlines for your goals whether it’s submitting an article for a news magazine or reaching out to potential clients about new packages.
2. Start small and be consistent. It’s more important to do the right 5 things 100 times each than try 5,000 different things once. Remember that your habits will build over time so don’t break the chain.
3. Find accountability that works for you – some people work best with a friend over coffee, others need a group setting, and many entrepreneurs need a coach who they pay to keep them on track over several weeks and months. Be honest about the type of accountability you need and implement it in your business to beat procrastination.
Big thanks to OnlineClasses.org for this great infographic on procrastination!
Many times when members of the She’s Got Systems community have finished the 5 Days to Finding Fabulous Help video series the question comes up, “Where do I find good people to support my business?” Sometimes members are looking for in-person support for their online business so here some things to consider when you’re looking.
When it comes to blogging, everyone has ideas for how they can do better. When reading these tip lists they tend to focus on SEO, outreach, page set up, and a lot of the technical details of running a blog.
But if all of those strategies work then you’ll still be bringing leads and readers to a site that needs to have engaging and fun content. And if you want to be recognized as an expert, lots of content. So here are six ways to get more ideas for your blog so you can post fresh content more frequently:
1. Ask Questions
You probably remember him as the guy with an afro painting “happy little trees” on PBS, but for millions of people who grew up watching, and sometimes painting with, Bob Ross, most are unaware of his entrepreneur side. It turns out Bob Ross was an inspiring entrepreneur and badass.
